If you inadvertently received incorrect color charger replacement for your JetWave Toothbrush, please click here.

On May, 2018, Acteh announced the JetWave Charger Exchange program.

Acteh has determined that, in rare cases, the JetWave Charger may overheat and pose a safety risk.

Note: Other Acteh chargers are not part of this program.

Product: JetWave Charging Station

Model: jet

Remedy: Customers should immediately stop using JetWave Chargers.

Replacement: Expected shipping date: June 6, 2018 .

Online orders: Notify Acteh if your shipping address has changed and is different from your initial toothbrush order.
Email your order number along with your new address to exchange@acteh.com

In-Store purchases: Request JetWave charger replacement here: www.acteh.com/in-store-orders

Important: This exchange program is designed for JetWave chargers only, toothbrush handle or replacment heads are not part of this program.