Important Safety Notice

On May, 2018, Acteh announced the JetWave Charger Exchange program.


Acteh has determined that, in rare cases, the JetWave Charger may overheat and pose a safety risk.


Note: Other Acteh chargers are not part of this program.


Product: JetWave Charging Station


Model: jet








Remedy: Customers should immediately stop using JetWave Chargers.


Replacement: Expected shipping date: June 6, 2018 .


Online orders: Notify Acteh if your shipping address has changed and is different from your initial toothbrush order.
Email your order number along with your new address to exchange@acteh.com


In-Store purchases: Request JetWave charger replacement here: www.acteh.com/in-store-orders


Important: This exchange program is designed for JetWave chargers only, toothbrush handle or replacment heads are not part of this program.



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